Senior Sales Engineer

Job description

Lacework was founded to keep critical data and applications safe as organizations increasingly migrate workloads to the public cloud. Where traditional security tools and manual log analysis fail in these environments, Lacework gives security teams the automation, speed, and scale to protect cloud workloads at the pace of DevOps. Lacework Polygraph, our flagship product, monitors workloads, applications, processes, containers, machines, users and accounts to automatically surface anomalous behaviors out of billions of events per hour. Lacework provides unprecedented visibility, automates breach detection, delivers one-click investigation, and simplifies cloud compliance. Based in Mountain View CA, Lacework is funded by Sutter Hill Ventures.

The Sales Engineer (SE) is a critical function of the Lacework sales team. In this position, you'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted technical advisor to a wide range of customers from startups to Fortune 500 enterprises within a specified region. The role requires excellent technical, communication, and organizational skills, and previous experience in cloud platform, infrastructure products, and security architectures. You will help prospective customers and partners understand the benefits of Lacework, explaining technical features and problem-solving any potential roadblocks.

Role Responsibilities

  • Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical blockers.
  • Own the technical relationship with Lacework’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
  • Deliver demos to customers and work hands-on with customers to demonstrate Lacework’s value in customer/partner environments.
  • Recommend security best practices, cloud architecture, platforms and application infrastructure required to successfully implement a complete cloud security solution based on Lacework.
  • Bring constructive feedback from customers to product management to improve the Lacework solution. Contribute to PRDs.
  • Train sales team members on technical aspects of the Lacework product as needed.
  • Expect moderate travel.

Lacework is an Equal Opportunity Employer. It is the policy of Lacework to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors, except where otherwise provided by law.


Minimum Qualifications

  • BA/BS degree in Computer Science or equivalent practical experience.
  • Experience serving in the capacity of a technical sales engineer in a cloud computing environment or equivalent experience in a customer-facing role (including working as a member of a professional services or systems engineering team).
  • Experience with AWS, Azure, private clouds, VMs, and containerized application architecture. Experience in and understanding of cloud deployments - especially as it relates to security and compliance requirements.
  • Experience presenting and delivering technical pitches to CISOs, architects, and technical staff.


Preferred Qualifications

  • Master's degree in Computer Science, or other technical field.
  • AWS Certified Solutions Architect
  • Experience in and understanding of cloud deployments - especially as it relates to security and compliance requirements.
  • Experience architecting and developing software or infrastructure for scalable, distributed systems.
  • Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space.
  • Previous DevOps/DevSecOps experience

At Lacework, we believe in promoting from within and with our current growth plans and acceleration in our business, strong performance in this SE role can lead to upward mobility within the sales organization.